Need Customer Support? We’re here for you!
Running a cannabis retail business can be a challenging task, especially when it comes to managing your inventory. There’s a lot to keep track of!
Keep your cannabis menu up-to-date and relevant
Keep your cannabis menus up-to-date and accurate with the right tools and support
With so many cannabis products available, constantly updating product information, and new batches coming in, it's essential to have the right tools and support to keep your cannabis menu up-to-date and accurate. This is where BudSense's support chat comes in - a game-changer for cannabis retail operators who need help with their cannabis menus.
We know you’re busy, which is why we’re here to help
Best-in-class customer support
BudSense is a comprehensive cannabis menu management system designed to help retailers manage their cannabis menus efficiently. The system offers a range of features, including detailed product information, inventory management, and pricing control. However, what really sets BudSense apart from other cannabis menu management systems is its live support chat feature.
We’re Here to Help
Guidance and support from the BudSense team are never far away. Click on the chat icon button to start chatting with our support team.
BudSense’s Live Support
The support chat is a real-time chat service that connects cannabis retail operators with the entire BudSense team. This feature is available to all BudSense users and can be accessed directly from the platform. When you have a question or need assistance with your cannabis menu, all you have to do is open the chat and type your message. At BudSense we get when you need help there is no substitute for personal touch and expertise - especially when you need help, that’s why when you need us, you'll be connected with a knowledgeable representative who can provide you with the information you need.
How It Works
Need help making a fix on your menu? Send a message in the support chat box to connect with the entire BudSense team. We’ll work with you to help get your menu fixed!
The support chat is not only easy to use, but it's also incredibly effective. BudSense’s team of experts is highly trained in software development and experienced in the cannabis retail industry. This means that we provide you with accurate and timely information that will help you make changes to your cannabis menus.
Customer support that is reliable, quick and best-in-class
Best-in-Class Service
“We really appreciate everything you folks do over there. Best customer service I have ever had when needing assistance with anything.”
- Jeff Nielsen, Cannabis Cupboard
Reliable
“Every time I have a question, there is somebody right there. Even on weekends, when I needed help and I wasn’t expecting help, there was someone right there to help me immediately”
- Julia Beck, Cannabission
Quick Responses
“Customer support is great. It’s not like I have to wait 7-10 business days to get an email response. I hear back right away in a timely manner. With the Live Chat, I hear back from BudSense immediately. It’s really beneficial to talk to someone right away.”
- Luke Gillespie, The Weed Store
Ensure your cannabis menus are updating accurately and showing the right information
How having accurate and up-to-date cannabis menus affects your customers
The support chat can also help retailers improve their customer service. By providing accurate product information, customers stay informed. This leads to an increase in customer satisfaction and loyalty, ultimately resulting in higher sales and profits.
Ensure your cannabis menus are always easy to read, accurate and up-to-date with BudSense
BudSense's support chat is a powerful tool for cannabis retail operators. It provides them with easy access to expert support, which can help them manage their cannabis menus effectively. Additionally, it can help retailers improve their customer service, leading to increased customer satisfaction and ultimately higher sales. Overall, BudSense's support chat is a game-changer for cannabis retail operators looking to take their business to the next level.
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Learn more about BudSense
Alexzander is a curious cannabis enthusiast who seeks high-quality products with rich terpene profiles. He gravitates toward drinks, vapes, concentrates, and bulk flower, favoring brands like Simply Bare for their organic cultivation and terpene transparency. With a budget of $100 to $250, his quick 5–10 minute visits are all about finding products that deliver a nuanced, elevated experience.
Dispensaries that showcase terpene content and emphasize grow quality can capture Alexzander’s loyalty. The question is: are they ready to help him discover his next favorite product?