3 Most FAQs by Cannabis Customers
The 3 Most Commonly Asked Questions in a Cannabis Dispensary
What's Your Highest THC?
What's on Sale?
What do You Recommend?
BudSense Answers the Important Questions
Budtenders are the secret weapon of any cannabis store trying to drive revenue and customer satisfaction. No matter how good a store's marketing, online experience, location, prices, or selection is- it comes down to your budtenders interactions with the customer.
So why do you need digital menus if you already have the world's best Budtenders? BudSense does the dirty work so you can focus on what you do best. BudSense helps answer the 3 most commonly asked customer questions so your Budtenders can focus on customer experience and filling baskets.
What’s Your Highest THC?
If you've worked in Cannabis retail, you've heard this question or similar questions about high THC products- over and over again!
There is a buzz around the industry that "THC isn't everything," and although that may be correct for some, many customers disagree. However, THC is still on top in the world of cannabis revenue, and customers want to know.
BudSense can help. Not only do BudSense cannabis menus allow for location-specific THC, but you can also sort your menus by THC- putting all the top THC products at the start of the menu. For BudSense users who want to emphasize THC even more, you can also use custom Badges and Labels to promote high THC products.
Instead of letting you and your budtender's eyes glaze over answering high THC questions all day, set yourself up for success and make sure THC info is baked into your menus with BudSense's flexible merchandising options.
The time saved will provide room for more meaningful conversations that create more customer satisfaction and revenue. Your customers will thank you!
Location Specific THC
BudSense gives you the option to pick from THC ranges or exact location based THC. To help your THC conscious customers easily get what they’re looking for we recommend using exact location based THC.
It may take some extra time to enter this data on inventory day. Still, you will save time in the long run, and your team can focus on what's important, creating a high-quality customer experience.
Sort by THC Descending
BudSense has several sorting options for your menus. We commonly see sort by THC used for flower, pre-rolls, or vape menus to cater towards high THC customers.
Badges
Badges are used to emphasize key product features visually, like showcasing high THC products. To learn more about how badges can help you merchandise your cannabis products, check out our Badges - Feature Spotlight here.
Labels
Labels are used to emphasize key product features through text. Labels can be used to showcase high THC products. To learn more about how labels can help you merchandise your cannabis products and inform customers check out our Badges - Feature Spotlight .
What's on Sale in your Cannabis Dispensary?
Bargain hunters are everywhere, and cannabis customers are no different.
It's crucial to provide these types of customers with options. When they see a deal, they won't be able to resist. If you're only relying on memory, you're going to miss basket-filling opportunities.
There are several ways to emphasize price and sales on the BudSense platform, including badges, custom labels, and value menus. BudSense won't let your value-conscious customers get away without a full basket.
Sort by Price Ascending
BudSense has several sorting options for your menus. We commonly see sort by price for value menus, sale menus, edible menus, or any menu that you want to emphasize value.
Cannabis Badges
Badges are commonly used to emphasize key product features visually. In addition, badges can be used to showcase sales and high-value products. To learn more about how badges can help you merchandise your cannabis products, check out our Badges - Feature Spotlight.
Cannabis Labels
Labels are used to emphasize key product features through text. In addition, labels can be used to showcase products on sale or other high-value items. To learn more about how labels can help you merchandise your cannabis products and inform customers check out our Labels - Feature Spotlight.
Value Cannabis Menu
Value Cannabis menus are becoming more widely used as retailers start to understand value-conscious consumers. BudSense can help create automated value menus by using smart filters. Smart Filters can be configured to automatically pull products that fit specific criteria into the desired product section.
Smart filters were created to provide flexible automation. For example, you can use smart filters to create all sorts of product sections, including under $20, under $10, etc., along with any product categorization you wish to use. For example, you could configure your BudSense smart filters to automate a '$20 and Under Pre-rolls' menu.
You can also add scheduled menus to the mix to create value menus for happy hours or daily specials. Check out our Scheduled Marketing - Feature Spotlight to read more about scheduled menus.
What do you Recommend to your Cannabis Customers?
"What do you recommend?" is commonly asked once you understand a little more about your customers' needs. For example, they may want a recommendation for Indica Flower or a Hybrid Vape.
Suppose you would like to provide some consistency for recommendations or answer this question to sell certain SKUs, producers, or categories. In that case, BudSense can help streamline your recommended products with several helpful tools.
Another similar question you’ve likely heard is "What's New?"
Who doesn't want to try new things? Frequent customers can get bored with the same old offering. It’s common for cannabis connoisseurs to always be in search of new products. BudSense has a built-in label that will showcase any newly restocked product based on a timeframe of your choosing.
Cannabis Badges
Badges are commonly used to emphasize key product features visually. In addition, badges can be used to showcase recommended products or staff picks. To learn more about how badges can help you merchandise your cannabis products, check out our Badges - Feature Spotlight.
Cannabis Labels
Labels are used to emphasize key product features through text. For example, labels can be used to showcase restocked products or even a custom label to indicate "Staff Picks" or "Favourite" or anything else you or your team can dream up! To learn more about how labels can help you merchandise your cannabis products and inform customers check out our Badges - Feature Spotlight.
We hope you found our blog on the top 3 questions asked by customers helpful. Book a demo today to learn more about how BudSense can enhance your cannabis shop!
If you’re curious about pricing, check it out on our pricing page. But don’t be a stranger, we are flexible in our offering. Make sure to reach out to us and help us understand your specific needs. We’re here to help.