Tried, Tested, and True: A Consumer’s Journey Through Their Favorite Dispensary
Chill Vibes: The Laid-Back Cannabis Shopper
Hunter is your laid-back, loyal cannabis shopper who loves spending time at the dispensary. He sticks to his trusted favorites, usually grabbing a solid indica ounce based on flavor and recommendations from the budtenders. Hunter’s ideal shopping experience is chill and pressure-free, where the staff gets what he’s looking for without him having to explain too much.
Urbnbud’s Reward Magic: The Power of Loyalty Programs
Hunter is all about a great loyalty program, and at his favorite dispensary, Urbnbud, their fun rewards system is a major attraction. Earning points for discounts or getting a chance to spin the reward wheel for freebies keeps him excited to return. But it's not just the rewards—it's the whole experience that keeps him loyal. He values the knowledgeable budtenders who always know what he’s after, making his visits easy and enjoyable.
What’s Missing: The Gaps in Some Dispensary Experiences
Hunter knows what he likes, but he’s always on the lookout for cool pre-rolls, especially infused ones. While he loves the personal recommendations, he wishes dispensaries had more detailed menus with flavor info and better displays to show off those eye-catching products.
The Loyal Regular: Hunter’s Shopping Style
Hunter is the definition of a Loyal Regular—he values familiarity and a smooth experience. His loyalty is driven by a mix of great rewards and budtenders who make his shopping quick and easy. As more customers like Hunter look for detailed flavor info and visual appeal, dispensaries need to find ways to step up their game with updated menus and eye-catching displays.
Elevating Dispensary Visits
To take the dispensary experience from good to great for customers like Hunter, dispensaries should focus on two key areas: improved menus and eye-catching displays. Adding detailed flavor information and showcasing unique products makes shopping more engaging. Paired with knowledgeable budtenders, this creates a recipe for loyal customers like Hunter who keep coming back for more.
How do I learn more about BudSense?
Great Question! Book a demo today to learn more about how BudSense can enhance your cannabis dispensary!
Learn more about BudSense
Julyssa is a savvy cannabis consumer who loves finding potent concentrates at great prices. Her current favorite is the Dab Lite Baller Jar by Astrolabs, which offers a balanced experience with live rosin and CBD isolate. During her quick 5–10 minute dispensary visits, she’s guided by sale tags, new product labels, and price points.
To keep customers like Julyssa engaged, dispensaries should highlight terpene-rich concentrates and offer product education and value. The question is: can they meet her high expectations for discovery and quality?